Membership Management Cloud Software
The membership software in My Member Portal allows members access to an area where they can change their details, reset their password or view order history. This membership software means that staff can now focus on core processes of the organisation, delivering high quality services to the member.
The My Member Portal isn't just a tool for members but instead it's a centralised hub for all their communications and association needs. Benefits for members includes personalised content recommendations, ability to change details and open support tickets.
By personalising the content that goes out to members using membership software the organisation will now be able to deliver more valuable information to each individual member. This personalisation increases the engagement with the content adding to your value proposition.
In today's 'media age' personalised content is the key to unlocking your value proposition. Personalised content reduces the 'white noise' and influx of information that members receive in their daily lives, while improving the speed at which they find what they are looking for.
The Media Request membership software feature helps associations develop stronger relationships with journalists while simultaneously increasing the brand recognition of the association. It also helps by allowing the industry to deliver messages and or media to the market.
Members love this feature because it gives them instant access to free public relations contacts. This access will then help members to generate new business through positive PR, leading to improvements in brand equity across the board of their business.
By automating the client self service processes, staff and management will be able to manage support tickets from beginning to end. The membership management software solution tool also allows you to set up automated notifications to succeed in your quest to provide great customer service.
The Support Request tool means that members now receive automated updates on the progress of their support issue and any notes that have been attached along the way. This open flow of communication and support helps to establish stronger and long-lasting relationships.
Adding member profiles and links to the directory helps boost SEO providing increased business exposure. Your organisation also has the ability to offer premium listings for added revenue.
The directory creates a centralised location where members can communicate with each other, promote their businesses, develop leads and increase traffic to their website, all of which help to increase exposure for their business