Executive & Staff Management Software
No more duplication of content across the organisation means greater productivity and efficiencies, whilst allowing you to access content easier to gain a comprehensive 360 degree view of the business.
Information supplied on the website can be tailored to individuals, providing a richer and higher value service to your members and non-members giving a more personalised user experience.
Now executive management can report on key metrics and performance about the business across the organisation with real time analytics and graphs. This helps the executive forecast, plan and budget appropriately.
Members will be able to see usage reports of the content they access, along with accessing information and results from surveys they have conducted or have involved their industry.
This tool now allows executives to track and monitor staff efficiencies within the organisation. This allows management to direct or delegate staff to more important activities that require immediate actions. This is the tool that never forgets whats next!
This tool helps your members by improving the customer service they receive from your staff. It also helps members to build confidence and trust towards the business, allowing you to develop a better end-to-end value proposition for your members.
Now the company can manage and keep track of all contact information. This means improved communication accuracy with the ability to deliver a more personalised solution to your members.
Members now receive improved customer service from the organisation by having access to the My Member Portal area which includes records, conversations and support issues with the organisation.